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Sage Intacct Help Page

Find tips, advice, best practices, and answers to your questions about Sage Intacct.

Is Sage Intacct an on-premise solution?

Sage Intacct is a multi-tenant cloud-based SaaS solution. There are zero hosting, maintenance, or cloud-storage fees.

How much of my legacy data do I convert to Sage Intacct?

Data conversion efforts can make up a significant cost to the implementation of any ERP implementation.  Each company will have different priorities, expectations, and real requirements for their legacy data.

First, a few terms to ensure we have a common language around data conversion.

Legacy Application.   The current application that is used and will be replaced by Sage Intacct.

Starting Period.  The first year and period of data that will be loaded into Sage Intacct. This may or may not be the first date of data in the Legacy Application.

Setup Data. Setup data is covered under each module and is loaded through Excel / CSV files.  Setup data is required to align with all the data that will be converted for reference and needs to be setup prior to the conversion of Historical Data. Examples of setup data includes (reference Addendum: Standard Data Setup and Imports):

  • Chart of Accounts (Required Dimensions)
  • Dimension(s)
    • Entities
    • Locations
    • Departments
    • Customers
    • Vendors
    • Items
    • Classes
    • Etc.
  • Accounting Periods

Open and Historical Data.  Historical data is defined as data not processed using the Intacct on-line application processes.  Historical data includes the general ledger data as journal entries or sub ledgers data such as AP Bills and Payments.  There are several types of historical data conversion to consider:

  • Opening GL Balances.  Opening balances are setup based on the earliest data that will be converted from the Legacy Application.
  • GL Monthly (Period) Net Balances.  Net monthly balances start the with initial start date and are processed as summary net changes to the accounts and dimensions defined in the Sage Intacct Chart of Accounts. Net monthly balances support the historical month over month account trend analysis reporting.
  • GL Detail. Detailed journal transactions replicating historical gl activity both from GL and Subledger activity.
  • Open AP Bills.  Subledger detailed data for open (unpaid) Accounts Payable Bills.  Open AP bills are loaded to support the go-live effort and AP department operational support.  At times a company may decide to pay older bills to remove them from their conversion effort and to minimize the data conversion effort.
  • Paid AP Bills.  Subledger detailed data for already paid Accounts Payable Bills. Converting Paid AP Bills supports detailed vendor reporting for bills paid.
  • AP Payments. Subledger detailed AP Payments are required to be applied for sub ledger detailed historical AP bill data. Converting the payments to AP Bills is necessary to support detailed AP Bills status as paid.  Conversion of AP Payments is not necessary if only open AP Bills are converted.

There are several approaches that can be supported for historical data.  Each approach has its own pros and cons including cost, effort, compliance requirements, and business value. We are outlining the methods we have used for customers successfully in the past.

Option A: Convert All Data

Converting all Legacy data to Sage Intacct includes loading either all your detailed general ledger and possibly AP subledger activity.  Converting all data is the most expensive and time-consuming approach.


  • One data solution.  Data will remain in one single solution for reporting with access to provisioned users. All your historical data is available for reporting in detail in your new Sage Intacct system.  This allows for the full reporting and analysis using Sage Intacct for all your data going back as far as your business has been operating or as many years as desired.   One data source for any business discovery related responses for as many periods in the past as the business has decided to maintain.
  • Compliance alignment. Meet any compliance related inquires that may arise with a single application as your data source.
  • Eliminated legacy application costs. Ensures that a legacy application is shut down thereby reducing software and infrastructure costs along with data security and long-term accessibility risk to the Legacy Application.


  • Time consuming effort. Time consuming effort to map legacy application data from the prior chart of accounts to the new chart of accounts.
  • Challenges abound. Possible challenges may arise as a businesses’ chart of accounts may have changed or adapted over the years to new business, new product lines, or through acquisitions or divestures.
  • Low probability of use.  Based on the cost to convert legacy application data the actual value and reporting requirements may never materialize making the effort 100% cost with 0% benefit.  This really relates to the cost of the conversion to the new chart of accounts and system layout.  Many data needs for historical data are around one-off inquiry or data room requirements during business valuation / discovery efforts.  Data supporting these efforts can be supported with the data in the original, reviewed and accepted formats.
  • Focuses on rearview mirror.  Effort is focused on looking to the past for potential historical financial reporting needs rather than moving forward and focusing on new challenges that have arisen causing the business to move to Sage Intacct in the first place.
  • Data conversion reconciliation and sign off. Requires proof of conversion reconciliation to ensure any financial reporting in Sage Intacct does in fact reconcile to prior reported financials.  This can be a challenge with chart of account changes over time the legacy changes in accounting structure will have to be replicated in Sage Intacct or the accounting differences to normalize all data to the current / new chart of accounts will need to be footnoted.

Option B: Convert Minimum Data – Keep Legacy Application

Convert near term Legacy data to Sage Intacct and keep a minimum cost Legacy Application.  Depending on the Legacy Application, this may be the most inexpensive approach that affords simple, validated/reconciled, and accessible method to legacy data.


  • Supports period over period trend reporting. Base data is converted for trend analysis by period and is supported with no effort or cost related to the conversion of more legacy application data.  Legacy data can be reported as it is and has been prior without any modifications or support.
  • Quick to implement approach.  Converting only period net changes and open balances simplifies the implementation effort by reducing work and data variables.  This reduces the implementation cost for both the Client hours and Roghnu hours and moves the Client forward to realize the benefits from Sage Intacct sooner rather than later.
  • Audit supported. Audit or business inquiry reporting can be completed as it would be in the current state for as long as the legacy solution is maintained.


  • Two data solutions.  Data will remain in two separate solutions for reporting.  Data will reside in both the Sage Intacct and Legacy Application.
  • Security and accessibility risk. Security and application accessibility both have risks with the legacy application. If it is not updated or security patches applied the risk of issues increases over time.  Accessibility to the application is based on the server, or hosting services provided which may or may not be a long term supported option.
  • Continued legacy application costs. The cost of licensing and infrastructure or hosting of the legacy application may be prohibitive with the access limited to one or a few users in the event data is required to be reported.
  • Limited data fitness for use. Leveraging the legacy application for reporting does not promote the use of data analytics or research for the data. If limited users are provided access the most likely storage of the historical data will be Excel or CSV exports that reside on shared drives.

Option C: Convert Minimum Data – Detail to Data Warehouse

Convert only near-term Legacy data to Sage Intacct, load all historical detail and summary ledger report data to the Roghnu Data Warehouse and then shut down the Legacy Application. This approach solves historical data access by using the Roghnu data warehouse and allows for data analytics using PowerBI or any other reporting tool that can connect to a Microsoft SQL Server database.


  • Full data access. All historical data is accessible using SQL and modern reporting applications.
  • Quick to implement approach.  Converting only period net changes and open balances simplifies the implementation effort by reducing work and data variables.  This reduces the implementation cost for both the Client hours and Roghnu hours and moves the Client forward to realize the benefits from Sage Intacct sooner rather than later.
  • Secure data. Application security can be setup for business users to do discovery and analytics on the data.
  • Past and current data option. Supports the combined reporting of Sage Intacct and your legacy data in one database if the Sage Intacct to the Roghnu Data Warehouse integration is enabled.
  • Data analytics supported. Supports long term data analytics in one database for a business using the Roghnu Platform as a Service.
  • Retire legacy application. No requirement to maintain your Legacy Application saving on licensing and infrastructure costs and security and accessibility risks.
  • Business continuity and disaster recovery supported. Improved business continuity and disaster recovery planning as your data is secured and readily replicable to the client’s infrastructure from the Roghnu data center.  Data is backed up and secured by Roghnu services.


  • Two data solutions.  Data will remain in two separate solutions for reporting.  Data will reside in both the Sage Intacct and Roghnu REDS applications.
  • Roghnu Data Portal costs. Requires the purchase of the Roghnu PaaS and Data Warehouse services. If you want to combine your legacy data with the new Sage Intacct data, you must purchase the Sage Intacct to Roghnu DW service.

Is implementing Sage Intacct easy?

Change can be daunting. Since our business is based on helping clients transition from legacy accounting software to a more modern (and effective) software solution, we understand your concerns over implementation.

Implementing Sage Intacct cloud accounting software is easier than you may have imagined. Here’s why:


The initial investment required for Sage Intacct is significantly less than that of an on-site accounting solution. What’s more, the subscription pricing means that you pay only for what you use. And when you move to the cloud, you’ll no longer need to install, maintain or upgrade your financial management applications. This will greatly reduce your IT budget requirements, as well as reduce your total cost of ownership.

Infrastructure adaptation

The point here is that there is none. Working in the cloud means that you use your Internet-based devices (PC, Mac, smart phone, tablet, etc.) to access your data. There are no servers to worry about– and you don’t have to worry about getting everything associated with that infrastructure “plugged in.”

Data conversion

With previous accounting software upgrades, you were most likely required to do custom coding in order to convert your data from the old solution to the new one. This is not the case with Sage Intacct. The data conversion is clearly defined with proven templates that work. In addition, we offer alternatives to maintaining your archive data with our Data Portal.


Some limitations on customization can actually be an asset. It maintains scope and keeps the implementation process moving forward. With Sage Intacct being in the cloud, you receive exactly what your business needs. The focus is on configuring it for your business, not spending a lot of time and effort rebuilding what you once had into the new solution.


IThe user interface is very intuitive, so you can quickly on-board accounting staff.


When it comes to security, you don’t have to worry about DIY anymore. Sage Intacct comes with instant enterprise-class security, backup and disaster recovery. This decreases your technology risk – making is much easier for you to sleep at night.

Ready to become one of our next Sage Intacct success stories? Our knowledgeable team is ready to make your Intacct implementation a breeze. Contact us and let’s get started today.

Who do I contact for Sage Intacct support?

As a Value-Added Reseller (VAR) of Sage Intacct, we help our customers from research and purchase through implementation and ongoing support.

Roghnu is the support system for all of your needs within Sage Intacct.

Submit a help ticket at our Roghnu Support page.

You may contact us at support@roghnu.com.

How many years are the subscriptions?

Sage Intacct offers annual contracts and not multi-year contracts.

You benefit by having the ability to change your order completely after each year and not pay for something that you may not be using.

How do I manually refresh my Sage intacct data?

In this video, you’ll see how easy it is to refresh your data:

How do customers stay up to date with software updates and new releases?

Sage Intacct delivers quarterly updates and releases.

The releases have zero system downtime for the users and are communicated in the customer’s dashboard with videos and links to the upcoming updates.

Can we add another module mid-contract?

You can always add to your subscription during the contract year with no penalty.

The additional modules would be pro-rated based on the time left in the current contract year.

What might cause my Sage Intacct to load slow?

Click here to check your internet speed.

Your speed should at least be 75Mbsp.

If it is less than 75Mbsp, you may want to consider upgrading your internet with your provider or you will need to allow for more time for our applications to load.


Resources and Articles on Using Sage Intaact to Improve Your Accounting Processes.

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