One of the most frustrating things about using technology — especially new technology?
For most of us, it’s probably not getting the help you need when you need it.
It’s especially frustrating when your business relies on speed and accuracy to overcome your company’s accounting challenges.
Here at Roghnu, we want our customers to have the best experience with Sage Intacct and our own Data Portal. These tools help companies like yours get the data they need when they need it so you can make better business decisions.
That’s why we’ve revamped and improved the Roghnu Support Site.
Read on to see the upgrades we’ve made and how we’re putting you — our valued customer — first.
Benefits of the Roghnu Support Site
Here are a handful of the advantages you can expect from using the new site:
✔ Effortless Ticketing: Emails to email@example.com are automatically converted into support tickets. This streamlines the process for those who prefer sending their requests through email.
✔ Collaborative Support: Engage and collaborate with our team through the ticketing system so we can quickly resolve your issues.
✔ Feedback Made Easy: Share feedback directly on the ticket process. This empowers us to enhance our services.
✔ Trend Insights: The new platform helps us identify emerging support trends. This helps us build up our knowledge base and leads to quicker solutions for you.
✔ Faster Resolutions: You resolve your issues faster and get back to doing work you can be confident in..
Getting started with the Roghnu Support Site is easy.
- Register: Create an account using the “Sign Up” link. You ‘ll also find it when you click on “Login” at the top right of the support page. The link for those who don’t already have an account is at the bottom.
- Social Connect: Connect via Google, Microsoft, or Facebook for hassle-free entry.
Not yet a Roghnu client?
We’ve enhanced the Roghnu Support Site because we care about our clients. And we’ll keep improving it as we receive feedback.
If you’re not already a Roghnu customer but you need to improve your company’s accounting processes, we encourage you to book a free call with us.
You know from experience that you get the best results from technology solutions when you have a strong team supporting you.
The key is to evaluate potential solutions in their entirety. Not just the product itself, but the product AND the resources to get the job done.
The right partnership will include the ability to handle the acquisition, implementation, and support of a preferred solution.
Strong support and professional services empower you to get the full value out of your new solution.
We work to be the best partner and value-added reseller (VAR) you could want. Our value comes from our ability to do more than find and implement a solution. It includes our commitment to delivering the support and professional services that help you acheive your goals and work smarter.
5 Reasons to Choose Tech With Support and Professional Services
In this slideshow on our Linkedin page, see why you should include professional support with your search for a new accounting platform.